Register / Login Donate
  • Home
  • Locations
  • Your Impact
  • Incentives
  • Media
  • Toolkits
  • SUPERKIDS
  • Partners
  • FAQ’s
  • Contact
  • Français

Reach out to the Brain Tumour Walk Help Desk for all your questions regarding registrations and donations. Contact Us.

  • National Rankings
  • Create / Join Team
  • Fundraising Centre Login
Register / Login Donate
  • Home
  • Locations
  • Your Impact
    • Dollars at Work
    • Care & Support
    • Research
    • Hope In Action
    • Educational Tools
    • Facts
    • Testimonials
  • Incentives
  • Media
  • Toolkits
    • Fundraising Tips and Toolkits
    • Social Media Toolkit
  • SUPERKIDS
  • Partners
  • FAQ

FAQ

We’re here to help! Please contact us if you have any questions!

  • Home
  • Frequently Asked Questions
  • ABOUT BRAIN TUMOUR WALK EVENTS
  • DONATIONS
  • REGISTRATION
  • YOUR FUNDRAISING CENTRE

ABOUT BRAIN TUMOUR WALK EVENTS

  • 2023 & COVID-19

    Your safety and well-being are our priority. City walks will be organized with this in mind. If you are not comfortable gathering in a large group, please register for our National Virtual Brain Tumour Walk.  

  • What is the Brain Tumour Walk?

    The Brain Tumour Walk is our largest volunteer-led, peer-to-peer fundraising event, to raise money to fund brain tumour research, compassionate support services, trusted information, and advocacy to help brain tumour patients and survivors live longer, better, and with hope.

    There are no registration fees, no fundraising minimums, and all are welcome to join and make a difference. You can walk individually or as a team. Register for your closest city walk. If you are not located near or unable to attend a city walk, please register for our National Virtual Brain Tumour Walk. All new and returning participants and teams must register EACH year for your local Brain Tumour Walk.

  • When and where is the Brain Tumour Walk?

    Our in-person city walks and National Virtual Brain Tumour Walk will take place across Canada, throughout June 2023.

    For the date and location of your local in-person city walk, please click here and select your closest walk location.  

  • Who organizes the Brain Tumour Walk?

    Brain Tumour Walk events are organized by staff and volunteers of Brain Tumour Foundation of Canada. With the generous support of volunteers, we are able to direct more money to critical brain tumour research, compassionate support services, trusted information, and advocacy on behalf of all Canadians affected by this devastating condition.

  • Where does the money raised through the Brain Tumour Walk program go?

    The funds raised are directed to critical brain tumour research, compassionate support services, trusted health education, information, and advocacy. With every dollar fundraised, you make it possible for people affected by a brain tumour to live longer, better, and with hope. You make it possible to find a cure.  

  • Is the Brain Tumour Foundation of Canada a registered charity?

    Yes. Brain Tumour Foundation of Canada’s charitable number is BN118816339RR0001. When you donate, you will receive a tax receipt.

  • How do I learn more about becoming a partner of the Brain Tumour Walk?

    For more information about national partnership opportunities, please email nnassereddine@braintumour.ca

  • Will my information be shared or traded with anyone?

    No. Brain Tumour Foundation of Canada will not share your information with any outside agencies/organizations or individuals without prior consent, unless the disclosure is required by law. For more information, please refer to our Privacy Policy.

  • What if my community is not listed?

    Select the community nearest you and register for the Brain Tumour Walk! If you are not located near an in-person city walk, please register for the National Virtual Brain Tumour Walk. If you have any questions about the locations listed, please contact us at btwalkhelp@braintumour.ca.

  • Who gets a blue Brain Tumour Walk t-shirt?

    Blue t-shirts are reserved for brain tumour patients/survivors only. If you are a survivor, please indicate that on your online registration and let us know your size. Please register for your in-person city walk to ensure you receive one on your walk day. For all patients/survivors registered for the National Virtual Brain Tumour Walk, we will mail you your t-shirt.

  • Can I purchase the Incentive items?

    No. The Brain Tumour Walk Incentive items are reserved for fundraisers who reach a milestone level. It is Brain Tumour Foundation of Canada policy that we do not sell merchandise.

  • Can I volunteer at a walk event?

    Yes you can. First you have to register as a participant for the walk location of your choice here. Once you have, please click here for day-of event volunteer opportunities that we currently have in various locations for 2023.

DONATIONS

  • What do I do with cash and cheque donations that I have received?

    Great! You have a few options.

    Option 1:

    Log into your participant center, under the donation tab (menu on left), and click on “add self-donation”.

    A box will appear, and you can choose to add a donation for someone else (this way the donor gets a receipt). You will have to enter the donor’s name, mailing address, and email address, however, at the end you will use your own credit card information.

    Option 2:

    You can mail in a cheque in lieu of the cash collected to:

    Brain Tumour Foundation of Canada
    203 – 205 Horton St E
    London ON
    N6B 1K7

    Please make sure to indicate which participant you would like these donations to support and the donor’s full mailing address so that receipts are issued promptly and correctly. We can email you a pledge form if you contact us at btwalkhelp@braintumour.ca. Once we receive and process the donation(s), it will be added to your online fundraising centre total. NOTE: You will not be able to enter “offline donations” (money that has been received off the platform, e.g., a cash donation) into your fundraising centre, as we cannot count and process what we do not yet have.

    Option 3:

    Please bring your cash and cheques to your Brain Tumour Walk on your in-person walk day. Please ensure that you have completed the pledge form with your donors’ full name, address, email address, etc. Receipts can only be made if we have all their information. If you do not have a pledge form, please email btwalkhelp@braintumour.ca.

  • I cannot find my original tax receipt and require a duplicate. What do I do?

    Please contact our Help Desk at btwalkhelp@braintumour.ca.  

  • Someone donated to me, but it isn't showing up on my page.

    It’s likely under another participant or event page, but don’t worry, we can move it over. Please contact our Help Desk at btwalkhelp@braintumour.ca or phone 1-800-265-5106 ext. 250 to have it fixed.

  • Tax Receipts

    Brain Tumour Foundation of Canada is a registered charity and can issue charitable tax receipts for eligible donations in accordance with Canadian Revenue Agency guidelines.

    Please keep the following in mind:

    • We need the donor’s full name and full address to issue charitable tax receipt.
    • For offline donations of $20 or more, tax receipts will be issued to eligible donors once the donation has been processed.  
    • Donations of less than $20 will not be receipted unless specifically requested.
    • Donations made online through your fundraising page will be automatically receipted.  

    Please contact us at for more assistance.   

  • Donate to an individual OR a team

    Please select the individual or team that you wish to support. If the individual is part of a team, your donation will also be reflected toward their Team Goal.

REGISTRATION

  • Do I have to register as a participant?

    In order to participate in the Brain Tumour Walk events, and be eligible for any incentive items, you must register as a participant for either an in-person walk or the National Virtual Brain Tumour Walk.

    Please register in advance of your in-person walk day and sign the waiver, so we can better determine the number of attendees per city walk. The fastest and easiest way is to register for your city walk is online (locations). Registering online early helps us accurately provide a registration gift, food, services, enough volunteers and many other Brain Tumour Walk elements.

    If you have difficulty registering online, please contact us at or 1-800-265-5106 ext. 250 and we can help register you!

  • Is there a fee to register?

    There is NO FEE to register; we want Brain Tumour Walk events to be accessible to all members of our community. We do ask that you fundraise! These funds support critical brain tumour research, programs, services, support groups, information, and so much more!

  • Register as an Individual or Join a Team

    Click on Register and select your closest in-person city walk or the National Virtual Brain Tumour Walk. You can register as an individual, join a team or create a team (you would be Team Captain). If you are a returning participant from the previous year, please fill in your username and password. If you are a new participant, please create your account. Each person must be registered individually.

  • Can I use my username and password from previous years?

    You can re-use your username, password, and contact information, and import your address book from the previous year. You will also have access to the donation history from the previous year. If you forgot your username and password, please contact us at btwalkhelp@braintumour.ca for assistance.

YOUR FUNDRAISING CENTRE

  • What can I do in my Fundraising Centre?

    Take the 45 second tour of your fundraising centre by logging in, using your username and password, and then click “Tour” at the top right-hand corner of the page! There is so much you can do, including re-issuing your donors a receipt!

  • How do I upload or change the image on my personal/team fundraising page?

    Log into your fundraising centre with your username and password.

    1. Click on “My Page” link found in the top left corner under “Dashboard.”
    2. Click “Edit Page” at the top right-hand corner.
    3. Click the image box then “add media” and follow instructions within the window.

  • How do I edit the text on my personal/team fundraising page?

    Log into your fundraising centre with your username and password. Click on “My Page” link found in the top left corner under “Dashboard.”

    1. Click “Edit Page” found in the top right corner of the page and an editing window will appear.
    2. Enter your text into the window or copy and paste text from another document.
    3. Use the tools at the top of the page to edit and format your page as you would within the Microsoft WORD program. Click SAVE.  

  • How do I change the Fundraising Goal?

    Your Fundraising Goal Thermometer is automatically created based on the Fundraising Goal you entered at the time of registration. Only team captains can update the Team Fundraising Goal.

    1. Log into your fundraising centre.
    2. Click “Dashboard” at the top left corner of the screen
    3. Under the “Personal Tab”, you can change your fundraising goal by clicking “edit” to the right. Under the “Team Tab”, you can change the team goal by clicking “edit” to the right.
    4. A window will open; enter the amount you would like the goal to be and click “update goal”.

    (Team Captains can check out their Team Progress page by clicking “Team Progress” on the Team Page)

  • How do I change the link to my Personal/Team Page (Personalized URL)?

    A customized, personalized URL is automatically generated by the system for your personal page and team page. You can update the name of the link on your profile page. Log into your fundraising centre with your username and password. Click on “My Page” link found in the top left corner under “Dashboard.”

    1. Click on “Edit Page” at the top right corner of the page
    2. Enter your new URL in the “Personalized URL” box
    3. Click the “Save” button. 

  • How do I edit my Personal Page Title or Team Page Title?

    Log into your fundraising centre with your username and password. Click on “My Page” link found in the top left corner under “Dashboard.”

    1. Click on “Edit Page” at the top right corner of the page
    2. Enter your new title in the “Page Title” box
    3. Click the “Save” button.  

Care and Support

You can find connections and lean on others who have experienced the diagnosis of a brain tumour.

Care and Support

Research

Our vision is: To find the cause of and a cure for brain tumours while improving the quality of life for those affected. Research is the key to achieving our vision.

Learn more

Contact Us

Brain Tumour Walk

205 Horton St. E, Suite 203 London, ON N6B 1K7

Office Hours: Monday to Friday 8:30 am - 4:30 pm (EST) #BrainTumourWalk #EndBrainTumours

Toll Free: 1-800-265-5106 ext. 250

Locally: 519-642-7755

Email: btwalkhelp@braintumour.ca

Charitable Registration #:

BN118816339RR0001

  • Home
  • Locations
  • Your Impact
  • Incentives
  • Media
  • Toolkits
  • SUPERKIDS
  • Partners
  • FAQ’s
  • Contact
  • Français

Connect With Us

Stay Informed. Sign up for our newsletter.

Sign Up Today
  • Brain Tumour Walk Facebook
  • Brain Tumour Walk Twitter
  • Brain Tumour Walk Instagram
  • Brain Tumour Walk Youtube
  • Brain Tumour Walk Linkedin
Privacy Policy Disclaimer Accessibility © 2023 Brain Tumour Walk

This site uses cookies to improve user experience. Please select allow if you would like to allow the use of cookies.

Allow Deny